Born Digital

For the past few years, Urs Gasser and I have been working on a book project together about a phenomenon that we have become obsessed with: how some young people, including our kids, use technologies in ways that are different that what we’ve seen before. The book is called Born Digital (Amazon seems not yet to know of Urs’ involvement; we’ll have to tell them). It’ll be out sometime in 2008, published by the good people at Basic Books.

(We decided to go with Basic Books because it is wonderful and we love the editors, and because they published the most important book in our field, Lawrence Lessig’s Code and Other Laws of Cyberspace and its sequel, Code 2.0. and other classics of the emerging digital literature, like The Cluetrain Manifesto.)

Our goals, among other things, in writing this book are to address and take seriously the concerns of parents and teachers and others perplexed by what’s going on; to highlight the wonderful things that some Digital Natives are up to; to make a series of policy arguments about what we ought to do about this phenomenon; and to set this issue in a global context — as part of the bigger story of globalization.

Two things prompt this blog-post: 1) to answer a persistent question we’ve been hearing from our friends and collaborators; and 2) to engage the assistance of anyone who wants to participate.

As with many overly-ambitious research projects, you start in one place and — you hope, I suppose — end up someplace a bit different that where you expected to get. That’s surely the case for us on this project.

So, first off, the issue. It’s a definitional issue, always an important starting point in a research project. We began this project interested in a distinction that others thought up and have pursued in various way: the difference between “Digital Natives” and “Digital Immigrants.” (There’s an interesting short history, which we track, of the etymology of these terms, a subject for another day.)

We wanted to hone in on what it means to be a Digital Native and what the practices and lives of Digital Natives tell us about our society and about our future. One of the primary struggles we’ve faced is that these two terms alone — Digital Native and Digital Immigrant — are unsatisfactory on their own. They give rise to discomfort on several levels.

One, we’ve heard a few times that the term “Digital Native” carries with it connotations that are not all good, that it’s un-PC. That concern is worth acknowledging and talking through with anyone concerned about it, but given that we think it’s a wonderful thing in most ways to be a Digital Native (or, indeed, native to many other environments, like Boston, my hometown — “I am a Boston native” and am proud of it), I think that’s not a crisis.

The deeper discomfort comes from what is a little math problem:

– Not all people born during a certain period of history (say, after the advent of BBSes) are Digital Natives. Not everyone born today lives a life that is digital in every, or indeed any, way. For starters, only about 1 billion of the 6.7 billion people in the world have regular access to the supposedly “World Wide Web.” In other cases, young people we are meeting choose to have little to do with digital life.

– Not all of the people who have the character traits of Digital Natives are young. The term “Digital Immigrant” doesn’t describe those people either — people like Urs and me, like our colleagues at the Berkman Center who are over a certain age — who live digital lives in as many ways, if not more, than many Digital Natives. Many of us have been here as the whole digital age has come about, and many of our colleagues have participated in making it happen in lots and lots of crucial ways.

We’ve been struggling hard with this problem. One of the benefits of “still writing” this book (we have a full draft, but are far from ready to go to print) and being in the throes of interviews and focus groups is that we are still working on getting it right.

We started out asking whether there is a straight “generational gap” between those Born Digital and those who were not. The point of our research, in the first instance, is to take up these terms Digital Native and Digital Immigrant, and work them over. What I think we’ve found is that age is relevant, but not dispositive. What I think we are describing in our book is a set of traits — having to do with how people interact with information, with one another, and with institutions — that are more likely to be found in those Born Digital, but not certainly so. Many people Born Digital have some but not all of these traits. Many people who were not Born Digital — you (who read this blogpost) and me and Urs and perhaps most Berkmaniacs, to be sure — have these traits and more, more even than most Digital Natives. That’s essential to the puzzle of the book. There is a generational gap, but it’s not purely a generational gap. It’s more complicated.

So, here is a typology which we think emerges from what we’ve learned:

1) those who are Born Digital and also Live Digital = the *Digital Natives* we focus on in this book (to complicate things further: there is a spectrum of what it means to live digitally, with a series of factors to help define where a Digital Native falls on it);

2) those who are Born Digital (i.e., at a moment in history, today) and are *not* Living Digital (and are hence not Digital Natives);

3) those who are not Born Digital but Live Digital = us (for whom we do not have a satisfactory term; perhaps we need one — our colleague David Weinberger suggests “Digital Settlers”);

4) those who are not Born Digital, don’t Live Digital in any substantial way, but are finding their way in a digital world = Digital Immigrants; and,

5) those who weren’t Born Digital and don’t have anything to do with the digital world, whether by choice, reasons of access or cash, and so forth.

There may be more categories, but these are the essential ones. Our book focuses on the first — those Born Digital and who Live Digital lives.  Though it’s not the focus of this particular book, the third category is also deeply relevant to the narrative.

It may well be that there will prove to be a generational divide between those Born Digital and those not Born Digital. What we are focused on here, though, is the particular population — rather than the generation — of those who were both Born Digital and Live Digital, and what their lifestyles and habits and mores mean for the present and the future.

As it often the case, danah boyd says it better than I could in her talk at 4S earlier this fall:

“While I groan whenever the buzzword ‘digital native’ is jockeyed about, I also know that there is salience to this term. It is not a term that demarcates a generation, but a state of experience. The term is referencing those who understand that the world is networked, that cultures exist beyond geographical coordinates, and that mediating technologies allow cultures to flourish in new ways. Digital natives are not invested in ‘life on the screen’ or ‘going virtual’ but on using technology as an artifact that allows them to negotiate culture. In other words, a ‘digital native’ understands that there is no such thing as ‘going online’ but rather, what is important is the way in which people move between geographically-organized interactions and network-organized interactions. To them, it’s all about the networks, even if those networks have coherent geographical boundaries.”

What we seek to describe in this book is an emerging global culture of people relating to information, one another, and institutions in ways that, taken together, has great promise for the future of democracies. Digital Natives — people born digital — give us reason for hope that this global culture could emerge. Some of their behaviors also give reason to worry, at the same time, about things like privacy, safety, information overload, and IP worries. We need to take these problems seriously and get in front of them, without ruining the environment that makes all the wonderful things possible.

In this book, we argue in favor of greater connectivity. That connectivity might be between parents or teachers or lawmakers who don’t live any part of their lives online and our kids who do. That connectivity might be between those in industry who are threatened by what these kids and others (us) are up to online and the culture that we represent. That connectivity might be between technology companies and their users, whose identities they seek otherwise to control. That connectivity might be between those of us in the rich world and those in less rich parts of the world, as GV makes possible. And so forth.

That leads to the request for help, or at least invitation to participate. Our goal is to carry out much of this research and writing in a public way. To that end, we’ve got a wiki at DigitalNative.org where anyone can come and contribute. Much of what we’re reading and learning shows up on this wiki. We’d love to plug our work into the work of others, and learn from what others are learning.

We are lucky to have an amazing team of people at the Berkman Center and the Research Center on Information Law at the University of St. Gallen in Switzerland working with us on this research, too, including the focus groups and interviews we’re conducting. Our work is coming along much better than it otherwise would with the able guidance and critiques of this team at our backs. We are lucky, too, to be able to read the work of many social scientists, cultural anthropologists, neuroscientists, psychologists, teachers, and others — people like Mimi Ito and our colleagues at the Berkman Center, danah boyd, Corinna di Gennaro, Shenja van der Graaf, and Miriam Simun — who understand aspects (or the whole) of the phenomenon we take up here far better than we do. We’d love to have your help, too, in working through these problems online.

OpenLibrary.org

There’s enormous promise in the Open Library project, which we’re hearing about today at Berkman’s lunch event from Aaron Swartz. The idea is wonderfully simple: to create a single web page per book. That web page can aggregate lots of data and metadata about each book. In turn, the database can be structured to indicate very interesting relationships between books, ideas, and people. The public presentation of the information is via a structured wiki.

I’m most interested in hearing what Open Library thinks it needs in the way of help. They have a cool demo here. It seems to me that one way to succeed in this project is to combine what start-ups call “business development” with what scholars do for a living with what non-profits think of as crowd-sourcing or encouraging user generated content or whatever. There’s a lot that could be done if the publishers and libraries contributed the core data (should be in everyone’s interest, long-term anyway); scholars need to opt in an do their part in an open way; Open Library needs to get the data structured and rendered right (curious as to whether OPML or other syndicated data structures are in play, or could be in play, here); and human beings need to contribute, contribute, contribute as they have to Wikipedia and other web 2.0 megasites.

A note from a participant: “libraries resist user-generated cataloguing.” This seems to me a cultural issue that is worth exploring. We do need to balance the authority of librarians in with what the crowds have to offer. But I’m pretty sure it’s not an either-or choice, as David Weinberger makes clear through his work.

One thing that makes a lot of sense is their plan for supporting the site over time. The combination of philanthropy (at least as start-up funds, if not for special projects over time) plus revenue generated through affiliate links over time makes a lot of sense as a sustainable business plan.

One could also see linkages between Open Library and 1) our H2O Playlists initiative (hat-tip to JZ) to allow people to share their reading lists as well as 2) what Gene Koo and John Mayer at CALI are doing with the eLangdell project.

It’s not a surprise that the truly wonderful David Weinberger — I can see him blogging this in front of me — brought Aaron here today to talk about this.

Where I’m left, at the end of lunch, is with a sense of wonder about what we (broadly, collectively) can accomplish with these technologies, a bit of leadership, a bit of capital, good communications strategies, and some good luck in the public interest over time. It’s awe-inspiring.

OpenNet Initiative on What Really Happened in Burma

Over the last few weeks, we’ve all witnessed the extraordinary bravery of protesters in Burma (or Myanmar, depending on whom you ask) and the great lengths to which the military junta has been willing to go to keep the world from knowing much about what was going on there. Many reported the story of how the junta “shut off” the Internet before they carried out some of the worst acts in the process of suppressing the demonstration. The ONI is today releasing a careful technical review that describes what in fact the military junta did, set in context of the demonstrations and the state’s history of Internet filtering. Stephanie Wang led the writing, and Shishir Nagaraja conducted the technical analysis. It’s the first time, with the exception of Nepal in 2005, that a state has sought to shut off access to the Internet altogether. The story of what they did, how, and when is fascinating, and upsetting, reading for anyone with an interest in the relationship between the Internet & democracy or the burgeoning citizens’ media movement.

Yahoo!, the Shi Tao Case, and the Benefit of the Doubt

Rep. Tom Lantos has called on Yahoo! executives to return to Congress to talk about what they knew and when in the Shi Tao case. Rep. Lantos alleges that Yahoo!’s general counsel misled a hearing (at which I and others submitted testimony, too) in 2006 by indicating that the company knew less than it actually did about why the Chinese state police were asking for information about Shi, a dissident and journalist. Yahoo! did turn over the information; the Chinese prosecuted Shi; he remains in jail; and the issue continues to point to the single hardest thing about our US tech companies doing business in places that practice online censorship and surveillance. The case has led to Congressional hearings, proposed legislation, shareholder motions, and lawsuits against Yahoo!

(For much more on the general topic of Internet filtering and surveillance, see the OpenNet Initiative’s web site, a consortium of four universities of which we are a part: Cambridge, Harvard Law School, Oxford, and Toronto.)

The hard problem at the core of this issue is that police come to technology companies every day to ask for information about their users. It is a fair point for technology companies to make that they often cannot know much about the reason for the policeman’s inquiry. It could be completely legitimate: an effort to prevent a crime from happening or bringing a criminal to justice. In the United States, these requests come in the context of the rule of law, including a formal reliance on due process. And every once in a while, a technology company pushes back on requests for data of this sort, publicly or privately. The process is imperfect, if you consider it from a privacy standpoint, but it works — a balance is found between the civil liberties of the individual and the legitimate needs of law enforcement to keep us safe and to uphold the rules to which we all agree as citizens.

This hard problem is much harder in the context of, say, China. It’s not the only example, but it’s the example here with Shi Tao. In Yahoo!’s testimony in 2006, Michael Callahan, the executive vice president and general counsel, said that Yahoo! did not know the reasons for the Chinese state police’s request for information about Shi.

You can read the testimony for yourself here. The relevant statement by Mr. Callahan is:

“The Shi Tao case raises profound and troubling questions about basic human rights. Nevertheless, it is important to lay out the facts. When Yahoo! China in Beijing was required to provide information about the user, who we later learned was Shi Tao, we had no information about the nature of the investigation. Indeed, we were unaware of the particular facts surrounding the case until the news story emerged.” (Emphasis mine.)

The key phrase: “No information about the nature of the investigation.” Not that the information was inconclusive, or vague, or hard to translate, or possibly of concern. “No information.”

Now, we are told, there’s a big disagreement about whether that testimony was accurate.

Rep. Lantos, in a statement yesterday, claims that Callahan misled the committee. Lantos writes: “”Our committee has established that Yahoo! provided false information to Congress in early 2006. … We want to clarify how that happened, and to hold the company to account for its actions both before and after its testimony proved untrue. And we want to examine what steps the company has taken since then to protect the privacy rights of its users in China.” Rep. Chris Smith (R-NJ) says it more harshly: “Last year, in sworn testimony before my subcommittee, a Yahoo! official testified that the company knew nothing ‘about the nature of the investigation’ into Shi Tao, a pro-democracy activist who is now serving ten years on trumped up charges. We have now learned there is much more to the story than Yahoo let on, and a Chinese government document that Yahoo had in their possession at the time of the hearing left little doubt of the government’s intentions. … U.S. companies must hold the line and not work hand in glove with the secret police.”

Yahoo! responded with its own statement, pasted here in full:

“Yahoo! Statement on Foreign Relations Committee Hearing Announcement
October 16, 2007

“The House Foreign Affairs Committee’s decision to single out Yahoo! and accuse the company of making misstatements is grossly unfair and mischaracterizes the nature and intent of our past testimony.

“As the Committee well knows from repeated meetings and conversations, Yahoo! representatives were truthful with the Committee. This issue revolves around a genuine disagreement with the Committee over the information provided.”

“We had hoped that we could work with the Committee to have an open and constructive dialogue about the complicated nature of doing business in China.”

“All businesses interacting with China face difficult questions of how to best balance the democratizing forces of open commerce and free expression with the very real challenges of operating in countries that restrict access to information. This challenge is particularly acute for technology and communication companies such as Yahoo!.”
“As we have made clear to Chairman Lantos and the Committee on Foreign Affairs, Yahoo! has treated these issues with the gravity and attention they demand. We are engaged in a multi-stakeholder process with other companies and the human rights community to develop a global code of conduct for operating in countries around the world, including China. We are also actively engaged with the Department of State to assist and encourage the government’s efforts to deal with these issues on a diplomatic level.”

“We believe the answers to these broad and complex questions require a constructive dialogue with all stakeholders engaged in a collaborative manner. It is our hope that the Committee will approach the hearing in that same constructive spirit.”

I can understand why Yahoo! is claiming that they are being treated unfairly. Yahoo! has been the company that has been most tarred, in some ways, for a problem that is industry-wide, and should be resolved on an industry-wide (or broader, such as law or international law) basis. Yahoo! has been a very constructive player in the ongoing effort to come up with a code of conduct for companies in this position (along with Google, Microsoft, and others). And Yahoo! has been working hard to establish internal practices to head off similar situations and voicing its concern about Chinese policies in this arena. Their efforts since the Shi Tao case on this front have been laudable.

But if in fact the company knew more — even a little bit more — about why the Chinese police came knocking for Shi Tao than what Mr. Callahan led all of us to believe, (“no information”), then it is a big problem. Unless there are facts that I’m missing, for the Congress to call Yahoo! back to Capitol Hill to correct the record, in public, is completely appropriate, if “no information” is not what we were meant to understand. It may well be that what the company knew was in fact so vague, as many legal terms are in China, as to be inclusive. It may well be that someone in the company knew, but the right people didn’t know — and that an internal process was flawed in this case. But those are very different discussions, ones we should have, than the straight-up problem that the company didn’t have context for the request.

Because I respect many of the people working hard on this issue within Yahoo!, and credit that Jerry Yang is very well-meaning on this topic, I’ve been willing to give Yahoo! a big benefit of the doubt. After all, a key part of our own legal system — as part of a rule of law that we’ve come to trust here — calls on us to do so. The big problem here for me is if we’ve in fact been misled, all of us, to believe that it was one problem when it really was quite another. If “no information” proves to be inaccurate, I’m not sure how much longer I can keep extending that benefit of the doubt in this case.

(The Merc’s Frank Davies wrote up the story here, among a few hundred others in the last 24 hours. Rebecca MacKinnon, of course, had the story months before (also here) and said already much what I’ve said here.)

How Long Will Scrabulous Last in Facebook?

I am curious to see how long Facebook leaves this app up after this WSJ article. Scrabulous, a Facebook app made by third-party developers, is an obvious knock-off of Scrabble. One might reasonably raise copyright and trademark issues related to it (perhaps the Scrabulous developers could withstand these complaints; query as to Facebook’s willingness to put itself in harm’s way, though, as potentially secondarily liable). Coming our way in the near-future, a new form of Web 2.0-fired dispute: there are very interesting issues brewing related to Facebook’s role as a platform for other applications and its policing function. Interoperability is a great thing, and Facebook has done well to open up its API. But when a controversy strikes over an app that is framed in Facebook, on which developers and investors have invested time and capital, and into which people have mixed their personal information, who decides whether the app stays or goes? The judge and jury are likely to be Facebook employees, at least in the first instance. Jonathan Zittrain has been teaching about this issue of Private Sheriffs for a long time, with more on this topic coming in his forthcoming book, The Future of the Internet — and How to Stop It.

Cookie Crumbles Contest: Make a Video, Help Consumers, Win Cash

Have fun and help raise awareness about how the Internet really works — and possibly earn a trip to DC and $5000 if you’re really good at it!

The Berkman Center, StopBadware, Google, Medium, and EDVentures present Cookie Crumbles. It’s a fun contest for people who like to make short, humorous (yet meaningful) videos and posting them to YouTube (there’s a Cookie Crumbles group set up for contest purposes). We are looking for short YouTube videos that address these questions as accurately and as creatively as possible:

Most people know cookies as a treat best enjoyed with milk. When it comes to web cookies, however, many users want to know more:

* What is a cookie?
* How do cookies work?
* How can cookies be used?
* How is the data from cookies used with data collected in other ways, including from third parties?
* How can cookies be misused?
* What options does a user have to manage cookies and their use?

The top few submissions, as determined by a combination of YouTube viewers and Berkman Center staff, will earn their creators a trip to Washington, D.C., where their videos will be aired and discussed at the United States Federal Trade Commission’s November 1-2 Town Hall workshop entitled “Ehavioral Advertising: Tracking, Targeting, and Technology.” Several prizes will be awarded by a panel of judges and discussants including Jeff Chester, Esther Dyson (who blogged the contest here and here), and others, moderated by the Berkman Center, and including one grand prize of $5,000. Submission guidelines and more can be found here.

Drew Clark: Mind the Minders

Who is watching the FCC? Drew Clark of the Center for Public Integrity is visiting us today at the Berkman Center for our lunch series and other conversations. He’s showing off MediaTracker, a very cool application that gives a detailed description of which companies control media distribution by zip code and who from those companies have given campaign cash to whom. He’s also got a terrific initiative branching toward broadband information. As Doc notes, Drew’s work links in obvious fashion to Lawrence Lessig‘s next 10 years of work on corruption. Glad to know these guys, among other good people (like our friends at the Sunlight Foundation) are on the case.

WaPo on the Myanmar Internet Crackdown

Roby Alampay nails some of the key issues related to Internet governance and international law in an editorial today in the Washington Post. It’s well worth a read, especially if you’ve been following the Myanmar crackdown. Alampay also makes a key link: the issue of Internet access should be perceived to be a human rights issue, and one which those thinking about Internet governance ought to take up.

In relevant part: “States have come far in such discussions and in reaching some levels of consensus. International standards have greater impetus, evidently, when they seek to cap that which they perceive as threatening to the civilized world: child pornography, organized crime, terrorism, and SPAM. This much is understandable.

“What the international community has barely begun to discuss, however, is the other side of the dilemma: What should be the international standard on ensuring Internet accessibility and openness?

“The more compelling Internet story last week took place as far away from Europe as one can get. It was from Burma — via defiant blogs, emails, and phone-cam videos posted online — that the world witnessed the other argument: that when it comes to the Internet (and all forms of media, for that matter) ‘standards’ is a legitimate topic not only with respect to limiting the medium’s (and its users’) potential harm, but more importantly in setting and keeping the medium (and its users) free.”

Sam Bayard on MediaDefender, Chill Letters

Sam Bayard of the CMLP has a thoughtful post on the MediaDefender controversy, the Diebold matter of a few years ago, chilling effects (the project and the concept, both), and the DMCA. Sam’s post is good lawyering, in its way. It made me think about how, in the copyright field, the usual arguments sometimes get twisted around themselves, and we need to think hard about how to untangle them.